At Black Eagle, we pride ourselves on the professional support we offer to our managers and traders. We stress being proactive over reactive by constantly monitoring the positions and order flow of our traders to allow us to resolve issues extremely quickly, often before the traders are even aware that the issue even existed.
In order to increase efficiency and make life easier for managers with many traders, we have created a custom support website that all traders can access. The site connects directly to the trading platforms and trader requests can be approved automatically when they are within parameters set by their manager and Black Eagle. This results in instantaneous changes when requesting risk setting changes so that traders never miss an opportunity.
Our team constantly monitors the positions and order flow of our traders. That lets us resolve issues extremely quickly, often before the trader is even aware an issue existed.
Every trader has access to our custom support website, which connects directly to the trading platforms. Requests that fall within the parameters set by your manager and Black Eagle are approved automatically, so risk setting changes are applied instantaneously and you never miss an opportunity waiting on an approval.
The support site was designed to make life easier for managers running many traders. Managers set the parameters, and in-range requests from their traders are handled without manual back and forth.
In general, due profits are wired by the 5th of the following month. If you have a strong period or an unexpected cash flow requirement, you can request a distribution, which is sent within a day or two once approved by our risk team. See Capital Security for the full details.
Need a different platform, a custom route or a white-labelled reporting site for your group? Those are all handled on request. See Trading Platforms, Routing and Custom Reports.
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